Frequently Asked Questions for Stars

General

Why not? You can earn money during your downtime, in between your gigs, and even raise money for a charity! You’” be providing your fans with personalized, unforgettable moments that inspire and enable them to connect with you on a more personal level.

You can request to join our Gueststar Community by filling up this form.

All of our stars will have access to the Gueststar Success Team, and we need to be able to reach out you so you get the best possible Gueststar experience!

Rest assured that we will not share your contact information with your fans or any third party. Please see our Privacy Pollcy for more information.

Each Star sets their own price and they can change it at any time by informing us.

All Stars are on the exact same revenue split — 75% to the Star and 25% to us. In order to be fair to all our Stars, this is a non-negotiable split.

Yes! We have included a feature in our platform that allows customers to add a tip to their request.

After accounting for credit card processing fees, you will receive 95% of the tip amount.

For example, if your video is priced at $100 and you receive a tip of $20, you will receive $94 ((0.75 * 100) + (0.95 * 20)) as your final payment.

Your earnings will be deposited into your account via bank transfer on a 48-hour rolling basis.

For example, if you complete a job on Day 1, you will receive payment for that job 48 hours later.

On average, it takes about 30 seconds, but there is no time limit so it’s completely up to you!

 Yes — you can accept or decline any request. If you have questions about a request, you can contact the Gueststar Sucess Team or fill in our contact form here.

Yes of course! Simply contact our Gueststar Success Team at support@gueststar.asia and we will pause your account for you.

Yes — we love expanding the Gueststar Galaxy!

We have a Star Referral Program where you will receive 5% of the first year’s earnings (taken out of Gueststar’s cut) of every Star you refer to Gueststar!

Please see our Terms & Conditions for more details.

You can find our Terms and Conditions here.

Friends of Gueststar

Friends of Gueststar is our charity programme where we raise funds for our partner charities by working together with the stars from our platform. We have partnered with the charities above to support different kinds of causes.

The stars on Gueststar have the option to choose one of our partner charities to support by donating either 50% or 100% of their proceeds.

Our mission is to give back to society by raising funds for our partner charities together with the Stars on our platform.

When you make a request to a Star who’s supporting a charity of their choice, you’ll also get to help someone in need.

If the Star has pledged to donate 50% of their proceeds, a minimum  of 37.5% of your purchase price will go to charity.

If the Star has pledged to donate 100% of their proceeds, a minimum of 75% of your purchase price will go to charity.

The percentage is calculated after deducting Gueststar’s fees from the Star’s list price.

When browsing our website, you can either filter Stars by the charity they support, or you will see the logo of their supported charity on their profile page.

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